What our clients say about us...
The following testimonials were written by just some of our happy sellers and buyers. They have all been kind enough to give us permission to show you their correspondence. Their letters and words are very gratifying. It seems that our down-to-earth and honest approach has earned us many friends - we think that's fantastic!
Sam and Yvonne
Alice Wong and Barry Fence are amazing. We bought our first house with them, and they were extremely knowledgeable and gave us the best advice.
Alice was also extremely patient with us first time home owners and helped us narrow down what we were looking for. The result, we had an amazing townhouse, next to green space, in a really nice area full of dog friendly people.
So when we sold our house and decided to buy again, we relied on Alice and Barry to help us again, and boy did they deliver. They helped us narrow down what we were looking for, gave us choices and helped us focus on what was a good deal and what wasn't. The moment they realised what we were looking for they helped us close the deal very quickly to avoid a multi bid situation (which all showed up the day after we signed).
Now 8 months later, our house has grown in value by almost $100k. If we had to be wishy washy like we usually are, we would not have this amazing house in a great neighbourhood at a price that was literally a steal..! Even better, we now count Alice and Barry as our friends, they're not just our "realtors" anymore. And really, you can't put a price on friendship.
Anxious Buyers and Sellers
“I wholeheartedly recommend Alice and Barry.
If you asked your best friend to do any of the things Alice did for us, then their answer would be “no”. Even your best friend doesn’t answer the phone at 6:30 in the morning on a Saturday, and that is what she did when I was in a panic over the amount of our offer.
She not only answered by texting me but then phoned me also.
They were there holding our hands at every turn, they answered all our unreasonable questions at any and all hours, day or night.
To be truthful, we were a handful and any other Realtor would have said we were too much of a headache.
They became more family and friends than our family or friends are.”
Susan and Bart
Honest and Professional Guidance
“The most important criteria for us in choosing a realtor was finding someone that was trustworthy and had our best interests at heart. Alice and Barry were not only that, but the level of service they offered exceeded our expectations!
Alice and Barry are friendly, patient, knowledgeable, professional, and reliable, They were always readily available to answer our questions and dedicated their time to us. They walked us through the process of selling and purchasing our home and provided honest and professional advice.
Knowing how stressful the process could be, they made the process as smooth as possible, reassuring us many times, and provided us with wonderful referrals for a mortgage broker, home inspector and also a notary public, saving us a lot f time in having to do research.
We highly recommend Alice and Barry–they are exceptional Realtors and bring service to a whole new level.”
Joyce and Gary
Sincere and Hardworking
“Alice Wong is a sincere, hardworking,reliable and a very professional Realtor. Alice helped and guided us to look for our home. She was very patient, kind and understanding.
Above all, she is a wonderful human being. I will not hesitate to recommend her to anyone who is looking for an honest and dedicated Realtor.
Wishing her all the best in her future endeavors!”
Mrs. N. Jiwa
“My husband and I have done several real estate transactions with Barry and Alice , both as purchasers and vendors. They are the perfect team combination to have when buying or selling your home.
It was an effortless and refreshing experience to have the guidance and assistance of a team who knows the market, pays attention to details and provides incredibly attentive service. They proved to be invaluable to us and it was because of that, that we referred them on to our family members when they asked for a reliable, honest and trustworthy agent to help them with the sales of their homes.”
Angelo and Tracy (North Vancouver)
“Thanks to Barry and Alice we now have our dreamed home!
Alice and Barry were recommended to us by friends who recently had purchased a house through them. After we met with both Alice and Barry, we felt that we were in ‘capable hands’. They listened to us, took notes and walked us through the current market status. As we were first time home buyers, the overview we received from them helped us a lot to realize the current market conditions and prioritize our needs in terms of our home purchase.
Right after we started working with Alice and Barry, we felt that they cared about us. We trusted them and we were very comfortable while we were on the house-hunt with them. They did their best to provide us with their professional advice and expertise.
But this is not everything they did for us! After the move in, my husband and I found out that the previous owner had taken away one of the brand-name kitchen appliances and was trying to replace it with a cheap version of it. Instead of being happy, my husband and I were very, very upset and we could not believe how cheap someone could be.
And then Alice and Barry did something amazing – they bought us a new appliance (same brand as the rest of the kitchen appliances: a very expensive one)! They simply said they would like us to be happy and to enjoy our first home! How generous is that?! We could not wish to have more caring, and at the same time more professional realtors.
Above and beyond – this is how far Alice and Barry went for us!”
Alice and Barry, we are so grateful for everything you have done for us! It was a privilege to work with such professionals and great persons like you! We heartily recommend Alice’s and Barry’s services to anyone interested in the real estate market.
Desislava and Georgi (North Vancouver)
My experience with Barry and Alice has been so wonderful; I honestly don’t know where to begin. The level of service I received during every single aspect of working with them was so incredible that I cannot recommend their services highly enough.
I had the pleasure of first working with Alice when she helped me submit an accepted offer on a condo in New Westminster. However, the very next day she alerted me to a potential issue with the building and we collapsed the deal as a
result. Talk about having her client’s best interest at heart!
I then had the wonderful experience of searching for my first home with both Barry and Alice all the way out in Maple Ridge. They worked tirelessly to arrange an extremely large number of showings for me, and we made several trips to look at many properties. At no point did I ever feel pressured to make a decision, and both Barry and Alice were quick to point out aspects of the home that would not have occurred to me without their insight. They were entirely focused on finding me the right home – the home that would meet all of my needs (and then some!)
As a first time home buyer, I had many questions and concerns about the whole process. Alice and Barry welcomed my questions, and every single email or phone call I initiated was returned at super-speed, usually within mere inutes. They were never too busy for me. And even though I know they were working with many other clients at the same time, I was always made to feel like I was their only client.
And so, as ecstatic as I am on the eve of moving into my first home, I must confess that I will miss working with both Alice and Barry. I cannot imagine a more positive, professional, and personable pair. You can be sure that when it comes time for me to
put my home on the market, they will be the first and only realtors that I call.
Sincerely, Samantha H.
“Irene and I would like to thank you for all the hard work during our townhome purchase in Burnaby. You both have made it a very simple process in regards to understanding the buying process from beginning to end in such a short period of time and also making all ends meet. Irene and I have finally moved in this long weekend with the odd items here and there of course and are in the settling process. Other than that, we are doing great and enjoying our new home. If you require any references, in the future we would be happy to do so, thanks again.”
Irene and Steve (New Westminster)
“Thanks again for helping us buy our first property. Working with you was a pleasure. We got exactly what we wanted for a price that we are very pleased with. Thank you, thank you, thank you!”
Troy and Jen (New Westminster)
“Alice and Barry helped us purchase our first home and made the whole process as simple as possible, eliminating the pressure we felt when we started looking for a house with a different realtor. They were great to work with – always accessible, knowledgeable, and willing to help. They listened to our needs with sensitivity and professionalism. We felt informed throughout the whole process and protected in all details of the transaction, so we could make the best choice. Thank you for your support and expertise!
Cheers, Alina &Marius”
“Alice and Barry were a great help to me in finding my first home. After months of searching, I thought I had finally found the right place but ultimately lost it to a competing offer. Trying to find a similar apartment, Alice and Barry took the time to send out hand-written letters to neighbouring units. Truly above and beyond.”
Dan (New Westminster Quay)
“Finding a new place to live is not easy. For me it is a mental, emotional and physical strain. I am just fortunate that I found a good realtor who helped me a great deal in finding my new home with ease and less anxiety.. She gave me her honest and sincere advice to my advantage. She was readily available whenever I needed her help regarding realty matters. She is not pushy and she respected my decisions. She is positive, friendly and helpful. She and her husband were kind enough to help me with some minor details that needed to be fixed in my new place. Above all, I felt that she was fair in looking after my interest as well as the other party..”
Cerelina (Uptown, New Westminster)
“I was very impressed with Alice’s patience and expertise. Alice listened to what I wanted and never pressured me to consider anything outside of that criteria. When it came time to negotiate a deal, she completed the process with ease and professionalism. I would recommend Alice as a realtor to anyone.”
Pauline (East Burnaby)
“When I was looking for a Realtor, it was necessary for me to have clear and honest communication at all times. After all, this was going to be an important purchase for my family.
Alice worked tirelessly with me even as my focus changed from 2 bedroom to 1 bedroom, and then from one municipality to another. And as a new home buyer, I discovered that my basic requirements were just the tip of the iceberg. As we viewed many homes, I realized that I had certain preferences for kitchen size, number of windows, storage space, building security, and so on.
One year ago I had worked with a different Realtor, for about 6 months, and could not find what I was looking for. With Alice, I found everything I wanted in a home within weeks.
If you are looking for a Realtor that will listen to you and intuitively hear what you’re not saying then Alice is the realtor for you.
My family thanks you Alice!”
Richard (Sapperton, New Westminster)
“Alice was a pleasure to work with. She is very accommodating and ensures that her clients have all the info they require at their fingertips and does not hesitate to go out of her way to suit their needs. Her guidance through the purchasing process was invaluable.“
Brent and Rachel (Steveston, Richmond)
“Alice Wong was the realtor chosen by my son when he was searching homes that he (and my other sons) felt would be suitable for my needs. The first time I met Alice, I knew she would not only do what was required, but much more, personally. Ultimately she found the home in which I live and in which I am very content. She is professional but personable and I found her a complete joy to work with. I look forward to more contact with her in future searches for my family. Thanks a lot Alice!”
Maureen (Sapperton, New Westminster)